Help Center

Frequently Asked Questions


What is Munch Addict?

How do I join Munch Addict

How many and what kind of snacks do you get?

Can I choose which snacks I receive?

What if I have a food allergy?

How can I contact Munch Addict?


When am I billed?

When will I get my order?

Where do you ship too? Do you ship internationally?

What forms of payment do you accept?

What is your return/exchange policy?

Address Changes

How do I update my credit card information?


How does your subscription work?


How to cancel subscriptions

How to reactivate subscriptions

Team / Corporate

How to order?

What is the process?

Can you ship to each individually employee ?

Can you customize boxes?


How do I earn rewards?

How do I redeem my points?

I entered in my birthday, but I did not get any rewards points

Can I use my points towards active subscriptions?

Store Credit

When does my store credit expire?

How do I redeem store credit?

What products does the store credit apply to?

Where can I see my balance on my store credit?

I received store credit from Customer Support, how can I access this store credit?